In hospitals around the UK, diabetes teams complain that their attempts to up-skill healthcare professionals are thwarted by last minute withdrawals due to staff shortages on the wards. Until this is met head-on, we will continue to see high-profile disasters on programmes such as ‘Week in, week out’ (‘Wales’s Diabetes Disgrace’ 2012) and massive pay-outs will stretch already limited NHS funds (Glycosmedia)